Our Learner Drivers Customer Charter

Price

Always excellent value

Introductory and block booking discounts

Price quoted at
start of course
will not change

Instructors

Only top
quality
instructors

All our instructors have an above
national average
pass rate

On time - every
time or double
time owed

Service

Pupil progress cards
updated every
lesson 

Mock tests
conducted prior
to driving test

48 hours
notice for
cancellations*

Cars

New cars
carefully chosen
with learner drivers in mind

Clean, and well maintained

Same car for
driving test or
free lessons *

Call us on 0800 085 0078 or 01303 279755 or email us at tony@bigredl.co.uk

 We believe these simple standards are part of the reason Instructors from The Big Red L Company get the best results.

For your information they are all CRB checked and have each signed up to the DSA Code of Conduct.